Refund Policy for CAPTCHA Solving SaaS At , we are committed to providing a reliable and high-quality CAPTCHA-solving service for our customers. This Refund Policy outlines the circumstances under which refunds may be issued and the process for requesting them. By using our service, you acknowledge and agree to the terms set forth below. 1. General Refund Policy As a CAPTCHA-solving service provider, processes requests in real-time using automated systems. Due to the nature of our service, refunds are not provided for completed CAPTCHA-solving transactions, including but not limited to: - Successfully solved CAPTCHAs. - Failed attempts caused by incorrect inputs or configurations on the client’s side. - Issues arising from the use of third-party software or services that integrate with our API. Once a CAPTCHA-solving request is submitted and processed, the service is considered fulfilled, and no refunds will be issued for these transactions. 2. Refunds of Unused Account Balances In certain cases, may issue refunds for the unused balance in your account. These refunds are only applicable to the remaining funds in your account that have not been used for CAPTCHA-solving services. To be eligible for a refund of your unused balance, the following conditions must be met: - You must submit a formal request to our customer support team at . - The account balance must be unused and not allocated to any pending CAPTCHA-solving tasks. - The refund request must be made within 30 days of the most recent deposit to the account. All refund requests will be reviewed and processed on a case-by-case basis at 's discretion. We reserve the right to decline a refund request if we find that the service has been misused or violated our Terms of Service. 3. Refund Request Process To request a refund for your unused account balance, please follow the steps below: 1. Contact Customer Support: Send an email to our support with the subject line "Refund Request" and include the following information: - Your account username or registered email address. - The amount of the remaining balance you wish to refund. - A brief explanation of why you are requesting the refund. 2. Review Period: Our customer support team will review your refund request within 7-10 business days. During this time, we may reach out to you for additional information or clarification regarding your request. 3. Refund Decision: Once the review is complete, we will notify you of the decision via email. If your refund request is approved, we will issue the refund to the original payment method used for the deposit. Please note that processing times for refunds may vary depending on your financial institution. 4. Non-Refundable Items The following situations are not eligible for refunds: - Solved or attempted CAPTCHA-solving transactions, as mentioned above. - Account balances that have been inactive for more than 6 months. - Any promotional or bonus credits added to your account by . 5. Chargebacks and Disputes In the event of a chargeback or payment dispute initiated by the customer, reserves the right to suspend or terminate your account and any associated services until the dispute is resolved. We encourage all users to contact our support team directly with any concerns before initiating a chargeback or dispute to allow us to address the issue promptly. 6. Changes to the Refund Policy reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes to the policy will be posted on this page, and the updated version will take effect immediately upon publication. It is your responsibility to review the Refund Policy periodically to stay informed about any changes. 7. Contact Us If you have any questions or need further assistance regarding our Refund Policy, please feel free to contact our support team at: - Email: We are committed to providing a transparent and fair service and will work with you to resolve any issues you may encounter.